
The setup
Four cross-functional engineering teams, 20 engineers, in a distributed multi-region organisation. Their growth products reach millions of customers in more than 75 countries. The stack: AWS, GCP, Java, React and Vue.

What I did
- Brought AI into engineering workflows, improving developer productivity and speeding up the product innovation roadmap.
- Unified UX and UI standards across web and mobile, together with senior leadership. User satisfaction improved and support overhead fell.
- Owned people operations: hiring, performance management, P&L, vendor management and compliance.
